Meet your trainer
Gabriel Renard
Customer experience trainer
Gabriel Renard helps customer experience teams develop practical skills in customer experience.
customer feedbackjourney mappingservice design
Featured trainer
The person behind the progress
Get to know Gabriel Renard
Gabriel Renard has 18 years of experience supporting customer experience teams. Workshops cover journey mapping, customer feedback, service design through scenario-based activities and reflection. Participants work on examples from their day-to-day roles and leave with an action plan.
A personal introduction